CUBE Community Moving to Bentley Community

Dear CUBE User,

We have moved our CUBE technical/licensing support and user community to the Bentley CONNECT platform. Users should use the CONNECT portal to submit technical support requests and post on the new CUBE community. If your organization is currently under CUBE license maintenance, we have already informed the CUBE administrators in your organization to set-up your organization’s account on CONNECT, and add users to the account. This community will be available as read only for the near future.

If you have not already received notification to set-up your login credentials on CONNECT, please follow the instructions in the link below to sign-up for CONNECT.
CUBE User On-boarding to Bentley CONNECT

To submit a service request (technical support ticket) for CUBE on Bentley CONNECT, please follow the instructions in the link below.
Service Request Manager

To access CUBE user community on CONNECT, click on the link below.
CUBE Community

If you have additional questions, please feel free to contact your Citilabs account managers or technical support staff at the following email addresses:


Cube Technical Support Team |

To learn more please refer to the links below:

Learn more about Bentley CONNECT portal -

We have received no notification. Where will all of the old messages in the User community be stored?

Jim Bunch

Hi Jim
This community will still be accessible in the near future for all users. But it will be locked and in read only mode. I will contact you separately about your access to the Bentley CONNECT portal.