License Error (code=-9)

When I try to run a scenario I get License Error (code=-9) every time?

Hello. If your Cube license is under maintenance (check using the blue ? in the top right of Cube) then please feel free to contact support http://www.citilabs.com/support/

Otherwise you’ll need to post up more information to help users to help you e.g. print file, script, screenshot etc.